A Systematic Approach to Reduce Human and System Related Errors Causing Customer Dissatisfaction in a Production Environment

Fatma Pakdil, Onur Özkök, Berna Dengiz, Imdat Kara, N Selvi, A Kargi

Research output: Contribution to journalArticle

6 Citations (Scopus)
Original languageEnglish
Pages (from-to)129,137
Number of pages9
JournalTotal Quality Management and Business Excellence
Volume20
Issue number1
Publication statusPublished - 2009

Cite this

A Systematic Approach to Reduce Human and System Related Errors Causing Customer Dissatisfaction in a Production Environment. / Pakdil, Fatma; Özkök, Onur; Dengiz, Berna; Kara, Imdat; Selvi, N; Kargi, A.

In: Total Quality Management and Business Excellence, Vol. 20, No. 1, 2009, p. 129,137.

Research output: Contribution to journalArticle

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